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Add: Buiding 15A, Zhongfang industrial zone, Chang'an Town, Dongguan City, Guangdong Province, China.

Post Code: 523850.

Tel:  86-769-85381806

Fax: 86-769-85381808

Email:info@hantech-mould.com

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Management

 

It is our policy to ensure that all parts are produced to customer's requirements through an agreed set of management policies, procedures and systems. 

Our objectives are to improve customer satisfaction, the quality of our systems, products and services, from our efforts and commitment to planning, process control, continuous review and improvement programs. 


Continuous Improvement
- We perform analysis of data, combining them with the results of internal audits, corrective and preventive actions, and management reviews are all used to facilitate continual improvement.  The quality policy is reviewed annually, along with the quality objectives, as part of strategic planning for overall operating, growth and continual improvement plans.

To evaluate the effectiveness of the quality policy, Hantech management monitors both the processes of the quality management system and manufacturing product defects.  Hantech monitors quality management system non-conformances, the on time delivery of product, the level of customer returns and complaints, and the results of customer satisfaction survey.  The management review includes an analysis of development of employee skills, the relationships with suppliers and customers, and progress toward improving the quality management system.


In addition, once our customer approves the mould drawings we sent, we will submit our weekly progress report, which is used to plan the manufacture of the mould and track its progress. The report is created for each mould and updated by our project manager each week. The customer is sent a copy of the updated report accordingly.


At the completion of the product development cycle, we welcome any comments from our customers. Any concerns or queries that they may have about the products or process are quickly sorted out. At the time we'd like to meet with our customers' quality representative to determine a mutually agreed quality standard for the products.

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